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Semi Independent Support Worker/Key worker/Night Duty Staff

Job Description

Semi Independent Living for Young People Aged 16 – 21


Job Title: Support Worker/Keyworker/Night Duty Staff

Reporting to: Unit Manager

Job Purpose: To work as part of an experienced staff team in developing young people for living independently and to offer a good level of support to young people in care. To offer encouragement in the development of young people by providing additional support for young people with specific needs who display complex/challenging behaviour.

HLC is committed to safeguarding and promoting the welfare of Children and Young People and all staff working with these individuals are expected to share a commitment to this. You will be expected to report any concerns relating to the safeguarding of children and/or young people in accordance with agreed procedures.

HLC is a provision based in London and is a unique semi-independent provider for young people aged 16+ which offers direct support to vulnerable young people. HLC’s main aim is to provide a safe homely environment that enables young people the opportunity to gain structure and personal independence.

We offer a range of facilities that will promote independent living, whilst providing excellent well trained staff to ensure that engagement with challenging young people is still provided. Our focus is to build young people’s self-worth; self-worth will empower young people to be valued members of society, which will help integrate them into the community.

Tackling this issue will be a long term investment in the promotion of their emotional and psychological well-being. Working alongside young people to support their needs and educating them to make better informed decisions is the primary goal for HLC.

HLC will strive to make a positive impact on the lives of the service user’s we work with, taking pride in the outcomes we achieve, while working in partnership with the young people, staff team, local agencies and other professionals.

Encouraging our young people to have confidence in their abilities, have a new perspective about their future, set realistic goals and achieve these ambitions with our constant 24/7 support, focusing on prevention rather than cure strategies. You will need to produce regular care plans, monthly reports and key work sessions. All are essential tools used by staff to encourage engagement and self-development.

This post is based in a semi-independent residential unit and you will be visiting young people at their accommodation and support them to attend appointments in the local area.

Hours vary based upon the needs of the young people and current staff team. We are looking for support workers, key workers and night duty workers.

All posts are subject to a satisfactory Enhanced DBS check.

You must have a Level 3 working with young people or equivalent.

Rate of pay dependent upon experience and role applying for.

Key Tasks as a Key Worker

Regular reports on young people’s progress
Attend staff meetings and hold meetings with young people and other professionals
Plan, organise and deliver relevant and meaningful activities/workshops for service users in and outside of unit
Communicate effectively via handovers and emails
Produce and record regular health and safety checks including room searches and fire checks
Cleaning tasks (Garden, Communal areas, Windows, Bathroom, Stairs, and Kitchen etc.)
Produce and record regular maintenance checks
Complete a portfolio of independence for young people
Engage in regular key work sessions with all young people – Informal and formal key work sessions should be delivered
Complete daily logs on every shift
Distribute and keep a record of weekly living allowances for young people in the unit
Complete risk assessments and incident reports
When necessary attend attending courts, hospitals, police stations etc.
Work with service users to engage in EET options (Education, Employment or Training)
Work with young people to discover benefits advice
Work towards young people securing important documents (ID such as Driving license, passport etc.)
Create a time table in which service users should adhere to (create a structured lifestyle)
Sign service users in and out of the building
Support the young people through the challenges that they face
Enforce house rules, resolve conflict and have the ability to identify potential risks
To work with young people who are at risk due to offending, self-harm or anti-social behaviour.
To uphold and implement policies and procedures of the Company including customer care and health and safety police
To undertake continuing professional development (CPD) and to be aware of new developments, legislation, initiatives, guidelines, policies and procedures, and to ensure the team are informed appropriately

Job Location:

Greater London (Location may change)

Required education:

Level 3 – Working with young people or at least willing to work towards level 3

Required experience:

1 year experience working with children or young people

Required licence or certification:

DBS Certificate and willing to travel


How to Apply

To apply for this position please submit your CV through our website at: http://www.higherlevelcare.org/careers/vacancies/ We aim to get back to applicants within 14 days of applying, if you do not hear from us, you have been unsuccessful  

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